Innovation == Feedback

Creativity, design, agile, lean startup, programming and all ideas that drive innovation!

A lot of people seem to believe that the way to improve business performance is to improve the user experience. But if you improve the UX of a product or service that customers hate, they’ll only come to hate it faster. The only rational way to improve performance is to identify actionable metrics, make experimental adjustments to the product, and see whether the numbers move in the desired direction.
The Lean Enterprise, Trevor Owens and Obie Fernandez
The exercise is based on a simple process: be creative and open-minded in generating many possible ideas, but subsequently be dispassionate and sensible to evaluate and select the best ones.
The Smart Entrepreneur by Bart Clarysse and Sabrina Kiefer

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